ViewCompanion Premium Support

Getting Help and Troubleshooting

If you experience a problem with ViewCompanion Premium, we recommend first checking that you are using the latest version. You can find your currently installed version number in the About dialog box.

Information about the latest version, available updates, and download links can be found here:

ViewCompanion Premium Updates

If a newer version is available, we recommend installing the update before continuing with troubleshooting.

You may also find solutions to common questions and known issues on our:

ViewCompanion Frequently Asked Questions (FAQ)

Contact Technical Support

Technical support is provided primarily by email and through our online support forum.
If you experience a problem with ViewCompanion Premium, please report it through our online support forum or send an email to support@softwarecompanions.com.
To help us resolve the issue as quickly as possible, please include:

• Your ViewCompanion Premium version number (shown in the About dialog).
• Your Windows version.
• A description of the problem and the steps needed to reproduce it.
• Any error messages or screenshots, if available.

If the problem is related to a specific file, please attach the file to your email whenever possible.
This helps us reproduce and resolve the issue much faster.

Support email: support@softwarecompanions.com